Sneakers to the shoe store cleaning, who knows, sticky place insoles have been broken. In the urban area, Mr. Chen requested that the merchant’s compensation be rejected. In the end, he had to seek help from the business sector.
Recently, Mr. Chen took a pair of sneakers and cleaned it at a shoe store in the Lupu. He took his shoes back two days later and found that the insole lined with the pair of trainers had been pulled out, and a hole had been broken in the insole. The shoe store thinks it's normal to tear out the insole.
Business workers believe that when the shoe store receives customers' sports shoes, it should check whether the shoes are damaged. If you need to tear out the insole, you need to inform the customer in advance and tell them about the possible consequences, and then deal with the customer's wishes. The shoe store did not do it, infringing on the right to know and the right to choose.
After mediation, the shoe store agreed to repair the insole of the sports shoe and promised to clean the shoe for free in the future.
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